Careers

Last updated: September 29, 2026

What We Look For

• Care about the work. We want people who take pride in helping someone understand a hard decision, not just getting through the call.
• Plain talk with clients. You will be explaining detailed information to people who may be stressed about cost. Plain language beats jargon.
• Reliability. Calling back when you said you would matters more here than any single line on a resume.
• Respect for privacy. Clients share personal household details with us. Handling that information carefully is part of the job.
• Honesty about limits. We explain what an option does and does not do, and we say so when we do not know.

Experience in insurance, healthcare, or customer service helps. If you have the attitude and not yet the industry experience, say so, because we do train. [If advisor role requires an NC health insurance license, state that here]

Roles We Hire For

We are a small team, so openings come and go. These are the roles we hire into.

Healthcare Options Advisor

Help clients understand healthcare categories, compare important considerations, and organize questions about coverage and alternatives.

Qualifications

• Strong communication and listening skills
• Comfort explaining detailed information in plain language
• Interest in healthcare and consumer education
• Ability to maintain accurate, organized client information

Benefits

• Supportive local team environment
• Opportunities to develop healthcare knowledge
• Meaningful client-focused work

Client Support Specialist

Guide clients through initial questions, follow-ups, scheduling, and general communication.

Qualifications

• Friendly and dependable communication style
• Strong organization and follow-through
• Comfort working with email and common digital tools
• Customer service experience is helpful

Benefits

• Collaborative work environment
• Client-focused role with variety
• Ongoing learning and training

Community Outreach Coordinator

Build relationships with communities and local organizations while helping more North Carolina residents find understandable healthcare information.

Qualifications

• Strong interpersonal and written communication skills
• Comfort speaking with community members and local organizations
• Organized approach to outreach activities
• Genuine interest in helping people understand healthcare choices

Benefits

• Local community involvement
• Flexible, relationship-focused work
• Opportunity to contribute to a growing local business

How to Apply

Email contact@affordablehealthcarecharlotte.com with "Careers" and the role in the subject line. Include:

• A short note about the kind of work you have done
• Your resume, or simply a list of previous jobs and dates
• Your location and whether you are looking for in-person, remote, or hybrid work
• A phone number and the best time to reach you

We read every application. If there is a fit, expect a short phone conversation first, followed by a meeting with the team so you can see how we work before you commit to it.

We do not always have an opening posted. Send your information anyway. We keep applications on file and reach out first to people who already introduced themselves when a spot opens.

Affordable Healthcare Charlotte considers all applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Questions about this page?

Prefer to talk? Call 704-259-4773 or email contact@affordablehealthcarecharlotte.com and we will get back to you.